Shipping policy

*Shipping Policy*

Thank you for choosing NEHSH. We’re committed to delivering your order safely and on time.

1. Processing & Dispatch
Orders are typically processed within 1–2 business days after confirmation of payment.

You will receive an order confirmation email immediately upon successful checkout, and a shipping confirmation email with tracking details once your order is dispatched.

2. Delivery Timeline
Standard delivery is usually completed within 7 calendar days from the date of dispatch.

Estimated delivery breakdown:

Metro areas: 5–6 days

Domestic regions: up to 7 days

These timelines may vary slightly during public holidays or peak season.

3. Shipping Charges
Standard domestic shipping fees are calculated at checkout and clearly shown before you complete payment.

4. Tracking Your Order
Once your order is dispatched, you will be provided with a tracking number and a link to follow your parcel's status.

For any concerns regarding shipping status or delays, please contact nehshofficial@gmail.com.

5. Delivery Issues & Exceptions
Delivery delay: If your order hasn't arrived within the estimated 7-day window, contact us with your order number and tracking details so we can investigate.

Incorrect shipping address: Please confirm your delivery address before checkout. If a mistake is discovered post-shipment, you may be responsible for re-shipping charges.

Failed delivery attempts: Couriers may attempt delivery twice. If unsuccessful, packages may be returned. Delivery charges may be applied for re-delivery upon your request.

6. Damaged or Lost Shipments
If the package is damaged upon arrival:

Do not open the product.

Take clear photos of the package and its contents.

Email nehshofficial@gmail.com within 48 hours of delivery with your order number and evidence.

In case of confirmed courier loss, we’ll either reship the order or refund the purchase at your preference.

7. Policy Updates
We may update this Shipping Policy to reflect changes in logistics services or company practices. Updates will be posted on our site with a revised “Effective Date.” Continued use of the site implies your acceptance of the updated policy.

📩 Contact Information
For any questions regarding this policy or your order logistics:

Email: nehshofficial@gmail.com